Randolph College Password Policy

Randolph College Password Policy Effective March 13, 2023

Password Requirements

To enhance security, all passwords must meet the following criteria:

• Length: At least 12 characters

• Complexity: Must include at least three of the following:

  • Uppercase letters (A-Z)

  • Lowercase letters (a-z)

  • Numbers (0-9)

  • Special characters (e.g., !, @, #, $)

• Expiration: Passwords must be updated every 365 days

Pro Tip: Create a passphrase that is both secure and easy to remember. Example: "I love biking in the mountains!"

Resetting or Changing Your Password

If you need to reset or update your password, follow these steps:

1. Access RCConnect

   • Visit the Inside Randolph Login Page.

2. Initiate Password Reset

   • Click on the “Login Help” link.

3. Provide Your Network ID

   • Enter your network ID (same as your username) and select Continue.

4. Receive and Use the Reset Code

   • Check your alternate email or text messages for a reset code.

   • Enter the code as prompted to create a new password.

Important: If you have not set up an alternate email or phone number, you will need to contact the Help Desk for assistance.

Contact the Help Desk

For further support, please reach out to our Help Desk:

• Phone: 434-947-8103

• Online: Submit a Help Desk Ticket