Randolph Portal Account Password Requirements

Beginning March 13, 2023, Randolph College has set the following requirements for passwords

·  12 characters in length

·  Must contain at least three of the following:

o Upper case

o Lower case

o Number

o Special character

·  You will be required to change your password every 365 days, rather than every three months.

We recommend using a phrase that you will remember. For instance, I like to walk on the beach!

1) Go to RCconnect https://inside.randolphcollege.edu/Login.aspx 

2) Select  “Forgot Password? Click here” as seen below.

3) You will then be taken to a webpage that requires you to enter your network ID. This is the same as your user name. 

4) Once you have entered your user name and clicked on “Continue,” a reset code will be sent to your alternate email address or via text message. Once you enter the code you will be able to reset your password 

If you have not submitted an alternate email address you will need to contact the Randolph College Help Desk at:

434-947-4005 or

Submit a Ticket