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Embedding YouTube Videos in Presentations

Due to Randolph College's YouTube access restrictions, you must be logged into your Google account to view embedded YouTube videos. Below are three workarounds to ensure playback during presentations:...
Find Student ID on Portal

How to Find Your Student ID on the Portal Access the Portal:Log in to the Randolph College Portal. Navigate to the Students Tab:Click on the Students tab, then select Schedule.

IT Status & Support Websites

Status Pages Randolph College Websites & Services Randolph College Gaming Servers Support Pages

Printing on Campus

Randolph College provides convenient and eco-friendly printing services for students. Printers and print release stations are located throughout the campus in residence halls, computer labs, and acade...
Self-Service - Login instructions

Login Process Access the Login Screen On the Self Service home page, enter your username (without @randolphcollege.edu) and click Next. Microsoft Account Login You’ll be redirected to the Mi...
Share Advisees in Self-Service

Overview Self Service enables faculty members to share access to their advisees with colleagues for collaborative advising purposes. Steps to Share Advisees Log In to Self Service: Navigate to Ad...
Installing Office on your personal device

Download Microsoft Office and run the installer. Once it has finished installing, launch any Office program, log in with your full Randolph email address and portal password. You can have Office insta...
Accessing H Drive Remotely

Prerequisites Ensure you are connected to the Randolph College VPN before proceeding. For guidance on connecting to the VPN, refer to the appropriate VPN setup documentation. Steps to Access Your H D...
Connecting to Randolph VPN

To use the Randolph College VPN, you must first register and receive approval to have VPN installed on your device. VPN access requires DUO Security for two-factor authentication. Follow the steps bel...
New Employee FAQ

Welcome to Randolph College! Below are answers to frequently asked questions to help new employees get started with campus technology and resources. Password and Account Information How often do I ...
Phone Services

Telephone Services at Randolph College This guide provides detailed instructions for using the telephone services on campus, including phone manuals, extensions, voicemail, and call forwarding. Phone...
Resolving Calendar Sharing Permission Errors in Outlook

Issue: When attempting to share your calendar in Outlook, you may encounter the following error message: "Policy does not allow granting permissions at this level to one or more of the recipient(s)." ...
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Password Reset/Account Help

Category: Logins

For logging into Randolph College services Please use your full Randolph email address and your Randolph account password.   Need to Reset your Password or Forgot Your Password? Try the Microsoft self...

Self-Service - Login instructions

Category: Knowledgebase

Login Process Access the Login Screen On the Self Service home page, enter your username (without @randolphcollege.edu) and click Next. Microsoft Account Login You’ll be redirected to the Mi...

Randolph College Password Policy

Category: Logins

Randolph College Password Policy Effective March 13, 2023 Password Requirements To enhance security, all passwords must meet the following criteria: Length: At least 12 characters Complexity: Mus...

Find Student ID on Portal

Category: Knowledgebase

How to Find Your Student ID on the Portal Access the Portal:Log in to the Randolph College Portal. Navigate to the Students Tab:Click on the Students tab, then select Schedule. Locate Your Stud...

IT Status & Support Websites

Category: Knowledgebase

Status Pages Randolph College Websites & Services Randolph College Gaming Servers Support Pages Randolph College IT Support Website

Share Advisees in Self-Service

Category: Knowledgebase

Overview Self Service enables faculty members to share access to their advisees with colleagues for collaborative advising purposes. Steps to Share Advisees Log In to Self Service: Navigate to Ad...

Resolving Calendar Sharing Permission Errors in Outlook

Category: Knowledgebase

Issue: When attempting to share your calendar in Outlook, you may encounter the following error message: "Policy does not allow granting permissions at this level to one or more of the recipient(s)." ...

Wi-Fi on TV or Gaming Device

Category: Network & Wifi

For any TV or Gaming Device that needs to use Wi-Fi, please use: Randolph-Internet The password for this is: RCInternet!  

Installing Office on your personal device

Category: Knowledgebase

Download Microsoft Office and run the installer. Once it has finished installing, launch any Office program, log in with your full Randolph email address and portal password. You can have Office insta...

Connecting to Randolph VPN

Category: Knowledgebase

To use the Randolph College VPN, you must first register and receive approval to have VPN installed on your device. VPN access requires DUO Security for two-factor authentication. Follow the steps bel...

Accessing H Drive Remotely

Category: Knowledgebase

Prerequisites Ensure you are connected to the Randolph College VPN before proceeding. For guidance on connecting to the VPN, refer to the appropriate VPN setup documentation. Steps to Access Your H D...

New Employee FAQ

Category: Knowledgebase

Welcome to Randolph College! Below are answers to frequently asked questions to help new employees get started with campus technology and resources. Password and Account Information How often do I ...